Partnership: The Vital Element to Implementing Turnkey Solutions
Vertex uses implementation processes based on proven practices for successful system deployment. Introducing new software applications can be a challenging process. To make the process as productive as possible, we follow an implementation project plan that involves customer staff as active participants from the outset.
The applications are designed to run on a variety of computer servers (Linux, Unix, NT), and on data base environments including Progress, Oracle, and SQL server. One of the first steps is to determine the target platform and work with the customer IT group to configure it according their preferences.
The rest of the process involves project teams that consist of all required skill-sets to ensure that the system is configured appropriately, and that data is loaded and verified by qualified staff at each step. It is our experience that combining the knowledge and skills of business and system specialists offers the best assurance of successful results.
Project Management
Implementation begins with a project plan using a proven, step-by-step process. The project team conducts a thorough business analysis, and then tailors the configurable system parameters to meet each unique business requirement. The steps include:
- Converting fixed data so it can be imported by the system
- Modeling corporate structure, security, and legal entity profiles
- Integrating with internal or hosted computer system infrastructure
- Facility modeling, loading, and verification
- Mapping organizational responsibilities to system function
- Process testing, parallel when feasible
- Training users at each step
User Training and Go-Live
User training is delivered by people with extensive experience with the applications and the oil and gas industry. Properties will ‘go live’ once your staff members are comfortable with the new application. Should questions arise after ‘go-live’, the solution specialists are available for ongoing support and consultation.
System review and optimization
Using system tools, staff will learn to:
- Navigate and tailor user menus
- Maintain fixed data backbone according to assigned responsibility
- Process transactions and verify results
- Perform periodic data audits
- Utilize the workflow processes and best practices
- Verify results using the quality assurance tools and control reports
- Configure reports to suit specific management requirements
- Preview and verify information before distribution to external parties
- Use the ad hoc query and reporting tools